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Ratings: 5 = Excellent;
4 = Good; 3 = Average; 2 = Bad; 1 = Terrible;
No comment
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Feedback: I really like how you have so many choices of products on your site and thank your customer service for being very helpful when I had ordered. Thanks!
-- Karl M.
Ratings: Customer Care Friendliness - 5
; Customer Care Efficiency
- 5; Website Design - 5; Website Functions - 5; Website User Friendliness - 5; Product Quality - 5 ; Shopping Experience - 5; Overall Experience - 5;
Suggestion: Maybe you can put more design on the site
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Feedback:
-- Jennifer Cao
Ratings: Customer Care Friendliness - 4
; Customer Care Efficiency
- 4; Website Design - 4; Website Functions - 4; Website User Friendliness - 4; Product Quality - 3 ; Shopping Experience - 3; Overall Experience - -;
Suggestion:
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Feedback: The color combination was different from the picture on the website. It was supposed to be a combination of yellow, orange and white. However, it ended up with yellow, pink and red. The entire feeling was not correct.
Also the delivery was late. I put 12-5p but the delivery was made at 5:30pm. Thursday, July 28, was not a peak season for sending flowers. If even you guys are late on normal day, how can I trust you during hot seasons, e.g. Valentines.
-- Joey Chan
Ratings: Customer Care Friendliness - 1
; Customer Care Efficiency
- 1; Website Design - 3; Website Functions - 3; Website User Friendliness - 3; Product Quality - 1 ; Shopping Experience - 1; Overall Experience - 1;
Suggestion: If there is a limited supply of flowers, Florist should give me a call to discuss. I placed the order on Monday. There should be enough time for preparation and counter suggestion. However, no one called me.
I'm sorry to say that this may be the last time I shop at Florist.hk. There are just too many choices on web.
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Feedback: Thank you.
-- JANGA BAHADUR RAI
Ratings: Customer Care Friendliness - 5
; Customer Care Efficiency
- 5; Website Design - 5; Website Functions - 5; Website User Friendliness - 5; Product Quality - 5 ; Shopping Experience - 5; Overall Experience - 5;
Suggestion:
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Records 1 to 4 of 4
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Florist.hk homepage
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| Copyright
2000-2012 Florist.hk |
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Flat
delivery fee of
HKD100 (
USD 12.95
)
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